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  Operations Analyst
Asia Pacific Full-Time
EMEA Full-Time, Industrial Placement
Japan  
North America Full-Time


 Related Profiles
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Operations - EMEA

  Your Opportunity as an Analyst in Operations

An overview of this programme’s objectives and how you can benefit

Is Operations Right for You?
A checklist to help you decide if you have the skills and temperament for this area

  • You have an interest in financial services
  • You are resourceful and able to take initiative
  • You are a team player and have a strong client focus
  • You have excellent written and verbal communication skills
  • You enjoy managing projects and evaluating and improving processes
  • You have the ability to work on challenging assignments in a dynamic environment
  • You are able to synthesize information, distill relevant facts, and reach logical conclusions

ISG Operations' primary mission is to provide control and oversight for post-execution trade processing from trade entry through settlements and custody in a commercial, sustainable manner.  Operations is also responsible for proprietary and customer transactions of both primary and secondary trading in listed and over-the-counter transactions in commodities, equity and fixed income securities, and structured derivatives.  These businesses are supported out of offices throughout the Americas, EMEA and Asia, which demonstrates the global nature of the business.

The value proposition that Operations offers to Morgan Stanley is based upon:

  • Control:  The management of front-to-back operational processes for all products is the Firm's and Clients' first line of defense.  Knowing the rules and making them work with precision every day is the essence of what Operations does.
  • Commercial:  Everything Operations does is a function of making the economic engine of the Firm work.  Operations professionals understand the businesses we support, and every aspect of our work is aimed at making the businesses profitable.
  • People:  Operations can only exercise Control and create Commercial opportunity by ensuring that we have the right people, with the right skills and training, in the right jobs.

ISG Operations supports all Sales & Trading products from the time a trade is entered until it reaches the general ledger. Core responsibilities include: trade capture & execution, trade matching & confirmation, clearing & settling trades, asset servicing, custody & control, operational risk management and client relationship management & support.  

OPERATIONS GROUPS CORE RESPONSIBILITIES

Securities Processing Operations (SPO) represents Morgan Stanley's combined Global Equity, Financing and Fixed Income Cash Operations groups as a single operating unit that provides an integrated platform across these high volume businesses.  These global teams are responsible for managing Operations relationships with the various trading desks they support. Products supported include Foreign Exchange, Stock Loans and Repos for Financing and Cash products including corporate/government bonds, mortgage-backed securities and listed equities.

Commodities Operations provides end-to-end operational processing, performance metrics, control management, supports new product / deal diligence, and partners with technology to deliver ongoing process and systems enhancements for the global commodities business unit.   Morgan Stanley is active in the energy, metals and agricultural markets. The range of products covered is one of the broadest in the industry, offering clients a "one stop shop" for their risk management needs.

Derivative Operations handles the full lifecycle of a trade for products that include Credit Derivatives, Interest Rate Derivatives and Equity Over-The-Counter Derivatives.

Listed Derivatives Operations provides global transaction support for listed options and futures, including trade processing, verification, reconciliation and reporting. The Operations team has a strong partnership with the Client Listed Derivatives Business Unit, participating in every phase of the client life cycle from marketing to ongoing relationship management.

Multi Asset Client Services (MACS) provides predominantly client-facing services to institutions, hedge funds, middle market participants and wealthy individual investors. MACS works to establish a strong operational relationship with these clients and acts as a first source of advice, information and escalation. The department provides both trade date and settlement operational services for fixed income and equity clients, collateral management and price indications and multifaceted prime brokerage support. MACS also develops and manages operations infrastructure for the firm's country offices and its network of agent banks around the world, via the Global Network Management team.

Operations Risk & Control (OpsRC) performs various independent functions to ensure integrity and transparency over the ISG sub-ledger.  This global, Operations-wide organization has five primary functional teams: Core Services, Balance Sheet Control, Regulatory Reporting, ISG Ops Risk and Client Confidentiality/Entitlements.  Collectively, the team focuses on implementing appropriate internal controls, business processes, and internal management reporting / analyses to ensure ISG Operations is able to mitigate operational risk and fulfill regulatory reporting requirements

Cross-Product Services (CPS) is a global organization with over 600 employees located in eight countries supporting the post-trade activities of Equities and Fixed Income Securities as well as Over-the-Counter (OTC) Derivatives.  CPS services multiple product areas providing greater client service and consistent risk management to counterparts. CPS is comprised of three functions: The Cash Management team provides liquidity management services designed to manage risk and reduce cost through optimal funding strategies.  Processing of entitlements and mandatory and voluntary corporate action events impacting the Firm's clients are processed within the Position Services team. The Cash and Over-the-Counter (OTC) Settlements teams are responsible for the delivery & receipt of cash and securities on settlement date resulting from Firm and client trading activity.  CPS works closely with other organizations in Operations and IT to ensure we continuously provide high quality and efficient services to the various institutional businesses we support.

Global Projects Group (GPG) manages projects and programs that span all product lines and functions of ISG Operations while setting best practices. Operations and IT partner on process re-engineering projects in order to support growing businesses; these project portfolios are tracked and managed in GPG in order to provide centralized governance. GPG also develops and maintains key metrics and management reporting in order to ensure Operations is providing efficiency and scale across all products.

Banking Operations focuses on Global Loans Servicing and Bank Processing responsibilities, which encompass support functions in Corporate Loans, Mortgage Loans and Bank Deposits.  Team members who support the Loan products, as well as Bank Deposits function, have daily interaction with Business Units, Sales and Trading Desks, Borrowers, Lenders, Bond Investors, Legal Counsel, and Bank Agents.  Our recent expansion in Banking Operations will continue to promote growth in other cities and markets increasing the need for global connectivity.

The Analyst Programme in Operations
How the Programme works and the day-to-day experience you can expect

Analysts begin their career at Morgan Stanley with classroom and project-based training to provide them with business, technical and professional knowledge. The curriculum for the program includes an orientation to the firm, overview of the securities industry, senior speaker seminars, extensive functional knowledge training, accounting and systems training, and desk visits. In addition, the program provides development of key personal and professional competencies and social and networking events to build the Analyst's professional network. Analysts also are assigned peer advisors and senior sponsors to aid their smooth transition into the organization. Upon successful completion of the training program, analysts are assigned to one of the operations departments.   However our investment in your career does not stop there. Analysts enter a multi-year training program, a framework which encourage continuous development. Based on performance, individuals can fast track to the next career path level.

Launching Your Career
What you can anticipate as you make progress and after completing the Programme

Newly hired Analysts are engaged in daily operations activities and also have opportunities to tackle a variety of special projects.   Operations activities include desk/trade support, client service and relationships, transaction exception handling, settlement and reconciliation, risk management and control, corporate actions, and collateral management.   Analysts are also engaged in developing, producing and analyzing operational performance metrics to help identify areas in need of improvement.  Various project roles provide opportunities to understand the front-to-back business processes and supporting technical infrastructure to engineer solutions that enable growth of new products/services or reduce costs and risk. 

Developing Your Career
What you can expect as you progress through and complete the Programme

Our goal is to attract, develop and retain the best people - people are the key to our success. We can only exercise control and oversight if we have the right people, with the right skills and training, in the right jobs. Senior management takes a keen interest in your progress and supports a continuous development framework for Analysts globally. Career progression and continued education are supported through e-learning, classroom instruction and on the job experience, where at times analysts may have the opportunity to rotate to a different role relatively early on to gain wider knowledge of other parts of our business.

During the first two years of your career at Morgan Stanley, Analysts have the opportunity to complete the SII Investment Administration Qualification (IAQ), followed by the SII Diploma in Investment Operations.

Requirements

The Operations Analyst Programme requires an undergraduate degree with a minimum 2.1 or equivalent in any degree discipline. Strong candidates will also possess leadership, interpersonal, and communication skills.  All majors are encouraged to apply.

Selection Process

Selected applicants will be invited to attend an assessment day, which will include a group exercise, numerical testing, and interviews with experienced professionals from the business.

How to Apply

Opportunities are available in London, Budapest and Glasgow.  Applications can be submitted online via our website.

Please note that variations to the Programme may apply across locations.  Please visit the Glasgow and Budapest careers pages for further information on local opportunities. 

Deadlines

The deadline for applying to the Analyst Programme

London is November 13, 2009.

Glasgow is November 30, 2009; Glasgow Careers Page.

Budapest please see the Budapest Careers Page.

  Your Opportunity on the Operations Industrial Placement Programme

 An overview of this programme’s objectives and how you can benefit

Is Operations Right for You?
A checklist to help you decide if you have the skills and temperament for this area

  • You have an interest in financial services
  • You are resourceful and able to take initiative
  • You are a team player and have a strong client focus
  • You have excellent written and verbal communication skills
  • You enjoy managing projects and evaluating and improving processes
  • You have the ability to work on challenging assignments in a dynamic environment
  • You are able to synthesize information, distill relevant facts, and reach logical conclusions

ISG Operations' primary mission is to provide control and oversight for post-execution trade processing from trade entry through settlements and custody in a commercial, sustainable manner.  Operations is also responsible for proprietary and customer transactions of both primary and secondary trading in listed and over-the-counter transactions in commodities, equity and fixed income securities, and structured derivatives.  These businesses are supported out of offices throughout the Americas, EMEA and Asia, which demonstrates the global nature of the business.

The value proposition that Operations offers to Morgan Stanley is based upon:

  • Control:  The management of front-to-back operational processes for all products is the Firm's and Clients' first line of defense.  Knowing the rules and making them work with precision every day is the essence of what Operations does.
  • Commercial:  Everything Operations does is a function of making the economic engine of the Firm work.  Operations professionals understand the businesses we support, and every aspect of our work is aimed at making the businesses profitable.
  • People:  Operations can only exercise Control and create Commercial opportunity by ensuring that we have the right people, with the right skills and training, in the right jobs.

ISG Operations supports all Sales & Trading products from the time a trade is entered until it reaches the general ledger. Core responsibilities include: trade capture & execution, trade matching & confirmation, clearing & settling trades, asset servicing, custody & control, operational risk management and client relationship management & support.  

OPERATIONS GROUPS CORE RESPONSIBILITIES

Securities Processing Operations (SPO) represents Morgan Stanley's combined Global Equity, Financing and Fixed Income Cash Operations groups as a single operating unit that provides an integrated platform across these high volume businesses.  These global teams are responsible for managing Operations relationships with the various trading desks they support. Products supported include Foreign Exchange, Stock Loans and Repos for Financing and Cash products including corporate/government bonds, mortgage-backed securities and listed equities.

Commodities Operations provides end-to-end operational processing, performance metrics, control management, supports new product / deal diligence, and partners with technology to deliver ongoing process and systems enhancements for the global commodities business unit.   Morgan Stanley is active in the energy, metals and agricultural markets. The range of products covered is one of the broadest in the industry, offering clients a "one stop shop" for their risk management needs.

Derivative Operations handles the full lifecycle of a trade for products that include Credit Derivatives, Interest Rate Derivatives and Equity Over-The-Counter Derivatives.

Listed Derivatives Operations provides global transaction support for listed options and futures, including trade processing, verification, reconciliation and reporting. The Operations team has a strong partnership with the Client Listed Derivatives Business Unit, participating in every phase of the client life cycle from marketing to ongoing relationship management.

Multi Asset Client Services (MACS) provides predominantly client-facing services to institutions, hedge funds, middle market participants and wealthy individual investors. MACS works to establish a strong operational relationship with these clients and acts as a first source of advice, information and escalation. The department provides both trade date and settlement operational services for fixed income and equity clients, collateral management and price indications and multifaceted prime brokerage support. MACS also develops and manages operations infrastructure for the firm's country offices and its network of agent banks around the world, via the Global Network Management team.

Operations Risk & Control (OpsRC) performs various independent functions to ensure integrity and transparency over the ISG sub-ledger.  This global, Operations-wide organization has five primary functional teams: Core Services, Balance Sheet Control, Regulatory Reporting, ISG Ops Risk and Client Confidentiality/Entitlements.  Collectively, the team focuses on implementing appropriate internal controls, business processes, and internal management reporting / analyses to ensure ISG Operations is able to mitigate operational risk and fulfill regulatory reporting requirements

Cross-Product Services (CPS) is a global organization with over 600 employees located in eight countries supporting the post-trade activities of Equities and Fixed Income Securities as well as Over-the-Counter (OTC) Derivatives.  CPS services multiple product areas providing greater client service and consistent risk management to counterparts. CPS is comprised of three functions: The Cash Management team provides liquidity management services designed to manage risk and reduce cost through optimal funding strategies.  Processing of entitlements and mandatory and voluntary corporate action events impacting the Firm's clients are processed within the Position Services team. The Cash and Over-the-Counter (OTC) Settlements teams are responsible for the delivery & receipt of cash and securities on settlement date resulting from Firm and client trading activity.  CPS works closely with other organizations in Operations and IT to ensure we continuously provide high quality and efficient services to the various institutional businesses we support.

Global Projects Group (GPG) manages projects and programs that span all product lines and functions of ISG Operations while setting best practices. Operations and IT partner on process re-engineering projects in order to support growing businesses; these project portfolios are tracked and managed in GPG in order to provide centralized governance. GPG also develops and maintains key metrics and management reporting in order to ensure Operations is providing efficiency and scale across all products.

Banking Operations focuses on Global Loans Servicing and Bank Processing responsibilities, which encompass support functions in Corporate Loans, Mortgage Loans and Bank Deposits.  Team members who support the Loan products, as well as Bank Deposits function, have daily interaction with Business Units, Sales and Trading Desks, Borrowers, Lenders, Bond Investors, Legal Counsel, and Bank Agents.  Our recent expansion in Banking Operations will continue to promote growth in other cities and markets increasing the need for global connectivity.

How the Programme works and the day-to-day experience you can expect

The Operations Industrial Placement Programme is aimed at candidates who as part of their degree are required to undertake a year in industry. The Programme provides in-depth exposure to the finance industry and serves as a pipeline into our full-time Operations Analyst Programme.  We provide challenging assignments, giving us the opportunity to assess their skills and contributions.

The placements will provide candidates with a thorough overview of our industry, and the challenges and opportunities one can expect from a Morgan Stanley career. Industrial Placements will get the opportunity to work closely with colleagues to process complex transactions, solve operational problems, respond to business issues and client needs, assist in risk management, conduct revenue analysis and participate in firm reengineering projects. The Programme includes an orientation to the firm, presentations that give a broad understanding of the organization, professional skills training, and social/networking events.  Industrial Placements are also assigned peer advisors to aid their smooth transition into the organization

Throughout the year you would continue to benefit from structured and on-the-job training coupled with advice and guidance from mentors and colleagues. Regular evaluations keep your learning and progress on track.

Requirements

Candidates from any degree discipline will be considered in which a year in industry is part of their structured syllabus. Eligible candidates must be focussed on a career within Operations and possess strong analytical and problem-solving skills, as well as strong communication and interpersonal skills.

Selection Process

Selected applicants will be invited to attend an assessment day, which will include a group exercise, numerical testing, and interviews with experienced professionals from the business.

How to Apply

Applications can be submitted from early September and will be reviewed as they are received so we encourage candidates to apply early.  To submit your application, please apply online via our website. 

Please note that variations to the Programme may apply across locations. 

Deadlines

The deadline for applying to the Industrial Placement Programme